I think the problem is obvious. If it says "Cascade Designs" on the label, you send it back to them and they fix or replace it free for your lifetime. If it doesn't say "Cascade Designs" on the label, roll it up, take it back to the store and try to exchange it for one that does say that on the label. If it has hollow tubes that you sleep on, you definitely bought the wrong sleeping pad as it poses a hypothermia danger since hollow tube pads are heat sinks that will exchange temperature with the outside air until they are the same temperature inside as outside. If Cascade Designs products (ThermaRest) are too expensive for you, head on over to Ebay where you can save about 60% off retail. Now let's get back to camping...
